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Journey toward help and hope

by Yoav Ginsburg
On weekday mornings, Niccole gets her daughter Janessa ready for school at 7 a.m., then goes to her office at the Welcome House. At 10 a.m., she opens Hands of Hope. At 2 p.m. she goes back to her office, and after her workday is over she returns home to her children and studies for her degree.

Niccole Harris knows what it’s like to be homeless. She and her husband Josh experienced homelessness and addiction before moving from Florida to Kentucky in 2007. Now they try to help others who are coping with similar issues.

That’s why Niccole opened Maysville Hands of Hope, a center that offers services to people experiencing homelessness, addiction, financial hardship and other challenges. It provides food, clothes, toiletries, toys and other essentials.

With only six bags and a dog, they moved to Newport where they were offered a fresh start by Niccole’s father in 2007. The couple moved to Maysville in 2015, and Niccole started her center during the COVID-19 pandemic, originally as a Facebook group to help homeless people living near the river. 

“I knew that I never wanted anybody to feel alone and feel that hopelessness,” she said.

Nicole also works as a street outreach coordinator at the Welcome House, a nonprofit that works to provide housing to people in need, and attends college where she is pursuing a degree in human services. The Harrises now have three children, ages 17, 16 and 7, and Josh owns his own trucking business. 

“After I had my first child I never touched a drug ever in my life” Nicole, 42, said.

When she first began her work to help others, people would drop off clothing, toys and other items on the couple’s front porch. She quickly realized that she needed more space to handle the amount of donations they were receiving. 

“Our porch was getting full” Niccole said. She moved her operation to a storage unit and then to its current building downtown. Her children help out at the center on weekends. 

Melvin Gates, a homeless man who comes to the center every day, said Niccole has done a lot for him and “kept me outta trouble.”

Directions in Maysville are given in terms of “up the hill” and “down the hill,” according to Niccole. Most of the resources, schools and shops are located up the hill, but when given the opportunity to move to a cheaper uphill location, Niccole refused. The people in need are mostly centered down the hill without access to transportation, she said. 

“I think we’re called to be down here.” Niccole said, noting that the center is near homeless shelters. “This is a lifeline for all of those people”.

Josh summed up the couple’s feelings about their life experiences.

“We’re not ashamed of where we came from.” said, Josh, 47. “Our journey could be somebody else’s story and help them.”

Niccole Harris served pizza and handed out clothes at the center. Niccole said that since she opened Hands of Hope, one of the first resources for the homeless in Maysville, the community has changed its approach toward the homeless.
Niccole Harris and volunteer Katlynn Williams sorted through donations. “Every day is different, you never know what you’re gonna get,” Kelsey Shupe, another volunteer at the center, said.
Niccole Harris ate with and her daughters Janessa, 7, and Jaelynn, 17, at a restaurant. “We gave them a different life of what we knew” her husband, Josh, said.
Niccole embraced her husband, Josh, before he left for work. Josh said they have a strong relationship and a mutual drive to succeed.
Josh Harris kissed his daughter Janessa before leaving for a few days of work. Josh now owns and operates his own truck. “Look where I was, because all things are possible,” Josh said.
Niccole Harris wrote on a post-it note amid the constant ringing of both her phones — one for her job and one for her family. She said she trusts her community members to call her right away if they notice something wrong with her children.
After a long day at the center, Niccole and Katlynn recovered. “We cry a lot here,” Niccole said after giving away a lunch box to a boy who had picked it up at the thrift section, but couldn’t afford to pay for it.
Niccole and her daughter, Jaelynn, had lunch at a restaurant. Jaelynn, a high school senior, will be the first member of the family to graduate high school and plans to attend college.
Niccole (left) with her mother Kelly while her daughter Janessa relaxed on a couch at home. Kelly, who moved to Kentucky following Niccole’s first pregnancy, operates the center on days when Niccole is off.

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